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Ongoing maintenance keeps a site secure, fast and current without you having to think about it. Our packages cover security patching, tested backups, uptime monitoring and an allowance for the small changes that otherwise pile up until they become a project.
We are not a freelancer marketplace. We are a premium offshore engineering agency with proven processes.
Pre-vetted engineers ready to join your Slack and GitHub within 72 hours of agreement.
Mandatory 4–5 hour daily overlap with your EST/PST or GMT team for real-time collaboration.
You own every line of code from day one. Strict NDAs signed before any discussion begins.
Daily standups, weekly demos, and full Jira/GitHub visibility. No surprises, ever.
Every developer has 3+ years of production experience. We do not staff junior engineers on client projects.
Scale your team up or down on a monthly basis - no long-term contracts or termination penalties.
Every package includes the non-negotiables: security patching on a defined schedule, daily backups where restores are periodically tested rather than assumed, uptime monitoring with alerting, and a written response commitment.
On top of that sits a monthly change allowance. Most sites accumulate a steady trickle of small requests — a new team member on the about page, a price change, a landing page for a campaign. Bundling those into the retainer stops each one becoming a quote, an approval, and a delay.
Performance monitoring is included from the mid tier upward. We track Core Web Vitals against field data rather than lab scores, so a regression shows up as an alert rather than as a ranking drop you notice months later.
The most common way a maintenance provider breaks a site is applying updates directly to production. It works until the update that does not, and then you find out from a customer.
We apply updates to a staging environment first, check the pages that matter, and promote only once it is clean. For sites with meaningful traffic this is not optional — the cost of an hour of broken checkout exceeds the cost of the process by a wide margin.
Where an update cannot be applied safely — a plugin that has gone unmaintained, a dependency with a breaking change — we tell you, explain the risk of both applying and deferring, and let you decide.
You get a named point of contact and a stated response time rather than a shared inbox. For outages on higher tiers, alerting reaches an engineer directly rather than waiting for someone to read a ticket queue.
Because we hold tested backups and version control history, most incidents resolve by rolling back rather than debugging under pressure. That distinction matters: rollback takes minutes, live debugging takes hours.
After any significant incident you get a short written explanation of what happened and what we changed to prevent it. A provider who cannot explain an outage afterwards did not really diagnose it.
If your site is a brochure that generates occasional enquiries, the entry tier is genuinely sufficient. Paying for four-hour response on a site where nobody would notice a Sunday outage is wasted money.
If your site generates leads that the business depends on, the mid tier is the sensible default — staging-tested updates, performance monitoring, and enough change allowance to keep content current.
If downtime costs revenue by the hour, take the top tier. What you are buying is not more updates but faster human response and an engineer who already knows your system.
Tell us your idea. We'll turn it into a world-class digital product. Free consultation, no commitment.